Refund policy
Refund Policy — CorePal
60-Day Money-Back Guarantee
We offer a 60-day return policy. You have 60 days after receiving
your item to request a return.
To be eligible for a refund, your item must be undamaged and
returned in its original packaging. To initiate a return, email
us at info@core-pal.com with your order number. We will provide
you with a return address and a prepaid shipping label.
Items sent back without first contacting us will not be accepted.
Refund Processing
Once we receive and inspect your return, we will notify you of
approval. If approved, your refund will be processed to your
original payment method within 7-10 business days.
Can I cancel my order?
Orders can be canceled within 2 hours of placing them. Contact
us immediately at info@core-pal.com with your order number.
Price Adjustment
If you notice a lower price on your purchased item within 24 hours
of placing your order, contact us at info@core-pal.com and we will
refund you the difference.
Damaged or Wrong Item
Inspect your order upon delivery. If your item is defective,
damaged, or incorrect, contact us immediately at info@core-pal.com
so we can make it right.
For any questions contact us at info@core-pal.com.
